Office Staff

Northshore Group administrative staff are present through the entire work week and answer your phone calls to 865-584-0171. Their hours are Monday through Thursday 8 am to 5 pm and Friday 8 am to 4 pm. They are happy to help you schedule an appointment, take a message, direct you to voicemail or assist you with your account. If you wish, our staff will file claims to insurance companies and other third-party payors on your behalf.

When the staff is away, our phone lines are directed to a general mailbox of our internal voicemail system. You may leave a routine message and it will be reviewed by the office staff the next time the office opens.

In the event of an afterhours emergent need to speak to a Northshore Group professional you are already consulting, you may call our answering service directly at (865) 686-5381. They can take your message and relay it to your provider or the colleague on call.

If you prefer to ask a routine question to our office staff via email, please direct your message to: frontdesk@northshoregroup.com. Also, you may send a fax to: (865) 584-0174.